




Auckland location. Usually ready in 1 hour.
📍 Here’s our address: 8 Cantora Avenue, Northpark, Auckland 2013
🕙 Pickup hours: 10am – 6pm
If you’re on the way, please send us a quick message or give us a call so we can prepare your order for a smooth handover. Thank you!
We’ll have your order dispatched within 24 hours.
Shipping is FREE on orders over $50 in Auckland and metro areas, and over $70 in other regions (excluding rural areas). Standard delivery starts from $7, while rural delivery starts from $10 depending on the location.
We deliver nationwide across New Zealand within 1–3 business days, with rural addresses taking an additional 2–3 days.
Once dispatched, you’ll receive a tracking link to follow your order. Please note that courier delays may occasionally occur.
Give your skin the comfort it deserves with ZEROID - Soothing Cream, a nourishing moisturizer specially designed to calm sensitive skin, restore hydration, and strengthen the skin barrier. This lightweight yet deeply moisturizing cream helps relieve dryness and discomfort while leaving the skin soft, balanced, and healthy-looking.
Its gentle formula delivers soothing care without heaviness, making it ideal for daily use on stressed, dehydrated, or easily irritated skin. The cream melts smoothly into the skin, providing long-lasting moisture and helping improve overall texture and skin comfort.
Perfect for both day and night routines, this soothing cream helps protect the skin from dryness while supporting a smoother, calmer, and more refreshed complexion with continued use.
At JINAE, we want your order to reach you as quickly and safely as possible!
We aim to get your order to you within 1–3 business days, depending on your location.
Rural addresses may take an extra 2–3 working days.
Evening Express is available in selected areas and we’ll do our best to get it to you the same day (not guaranteed).
Please note: While we do everything we can, we can’t control courier delays.
Please use a physical address (like your home or workplace) where someone can receive your parcel between 9am–5pm weekdays. This helps avoid missed deliveries.
We process orders as quickly as possible during business hours. Once your order is shipped, you’ll receive an email with your tracking link so you can follow your parcel’s journey.
We’ve partnered with most major NZ couriers to deliver your orders nationwide. If you have any delivery issues after dispatch, the courier will be your best point of contact.
We currently only ship within New Zealand.
Our shipping rates are simple and based on your order total:
Standard Shipping
Under $50 (Auckland & metro regions): from $7.00
Under $70 (other regions excluding rural areas): from $7.99
Over $70: FREE (some rural fees may apply)
Rural Delivery: from $12.50 (varies by location)
Evening Express: from $9.00 (varies by location)
If you have any enquiries please contact us via shipping@jinae.co.nz.
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