




Usually ready in 1 hour
📍 Here’s our address: 8 Cantora Avenue, Northpark, Auckland 2013
🕙 Pickup hours: 10am – 6pm
If you’re on the way, please send us a quick message or give us a call so we can prepare your order for a smooth handover. Thank you!
We’ll have your order dispatched within 24 hours
We deliver nationwide across New Zealand within 1–3 business days, with rural addresses taking an additional 2–3 days.
Shipping is FREE on orders over $70 (excluding rural areas). Standard delivery starts from $7, while rural delivery starts from $10 depending on the location.
Once dispatched, you’ll receive a tracking link to follow your order. Please note that courier delays may occasionally occur.
Say goodbye to redness, breakouts, and dull skin—gently.
The ANUA Azelaic Acid 10 Hyaluron Redness Soothing Serum is a multi-tasking treatment formulated with 10% azelaic acid derivative and 5 types of hyaluronic acid to calm irritation, visibly reduce redness, and improve overall skin clarity.
Lightweight and non-comedogenic, this serum works to soothe sensitive skin, help fade post-acne marks, and support a smoother, more even skin tone. It's the perfect choice for those dealing with acne, rosacea, redness, or inflammation, without the harsh side effects of stronger actives.
Hydrating and gentle enough for daily use, this serum blends powerful ingredients with skin-loving moisture—ideal for those seeking calm, clear, and healthy-looking skin.
10% Azelaic Acid Derivative – helps reduce redness, acne, and uneven tone
5 types of Hyaluronic Acid – deeply hydrate and plump the skin
Calms inflamed or reactive skin without irritation
Helps fade acne scars and post-inflammatory marks
Supports skin barrier health and refines texture
Fragrance-free, non-irritating, and suitable for sensitive skin
✔️ Redness and irritation
✔️ Acne-prone or rosacea-prone skin
✔️ Uneven skin tone and dark spots
✔️ Sensitive or dehydrated skin
After cleansing and toning, apply 1–2 pumps to your face and neck. Gently pat until absorbed. Use daily, morning or night. Don’t forget sunscreen if applying during the day!
At JINAE, we want your order to reach you as quickly and safely as possible!
We aim to get your order to you within 1–3 business days, depending on your location.
Rural addresses may take an extra 2–3 working days.
Evening Express is available in selected areas and we’ll do our best to get it to you the same day (not guaranteed).
Please note: While we do everything we can, we can’t control courier delays.
Please use a physical address (like your home or workplace) where someone can receive your parcel between 9am–5pm weekdays. This helps avoid missed deliveries.
We process orders as quickly as possible during business hours. Once your order is shipped, you’ll receive an email with your tracking link so you can follow your parcel’s journey.
We’ve partnered with most major NZ couriers to deliver your orders nationwide. If you have any delivery issues after dispatch, the courier will be your best point of contact.
We currently only ship within New Zealand.
Our shipping rates are simple and based on your order total:
Standard Shipping
Under $70: from $7.00
Over $70: FREE (some Evening Express Fees apply)
Rural Delivery: from $14.00 (varies by location)
Evening Express: from $9.00 (varies by location)
If you have any enquiries please contact us via shipping@jinae.co.nz.
I’ve been using the Anua Azelaic Acid 10% serum for over 2 months now, and I’m seriously impressed. I have sensitive, acne-prone skin, and this serum never irritated my skin or caused breakouts — which is really rare for me.The texture is super lightweight, absorbs fast, and works well under other products. I use it almost every day, and my skin feels smoother, less red, and more even overall. It’s also helped calm down small pimples without drying out my skin.The bottle also lasts a long time — I’m only halfway through even after more than two months of regular use. It came completely full when I received it, and the packaging feels high quality too.I honestly have nothing bad to say about this serum. I’ll definitely be repurchasing. If you have sensitive or acne-prone skin and want something gentle but effective, I really recommend this.
Very nice! Does not leave a sticky feeling after it dries. It does calm the redness on my face. I have dry, sensitive and redness prone skin. It can leave some small white crystals after drying if you apply too much. You only need a smallamount.
This is a great serum definitely worth purchasing!
Great product, price and quick delivery. Love the freebie! Thanks JINAE!
I bought this to my wife and she loves it
