




Auckland location. Usually ready in 1 hour.
📍 Here’s our address: 8 Cantora Avenue, Northpark, Auckland 2013
🕙 Pickup hours: 10am – 6pm
If you’re on the way, please send us a quick message or give us a call so we can prepare your order for a smooth handover. Thank you!
We’ll have your order dispatched within 24 hours.
Shipping is FREE on orders over $50 in Auckland and metro areas, and over $70 in other regions (excluding rural areas). Standard delivery starts from $7, while rural delivery starts from $10 depending on the location.
We deliver nationwide across New Zealand within 1–3 business days, with rural addresses taking an additional 2–3 days.
Once dispatched, you’ll receive a tracking link to follow your order. Please note that courier delays may occasionally occur.
Support a healthier-looking scalp and stronger-feeling hair with Root-Biome™ Caffeine Scalp Ampoule, an intensive scalp treatment designed to refresh the scalp environment while delivering lightweight nourishment to the roots. This Korean scalp care ampoule helps soothe dryness, reduce excess oil buildup, and promote a balanced scalp for healthier-looking hair growth.
Infused with Caffeine and Root-Biome™ Complex, this formula helps energize the scalp while providing moisture and care to weakened roots. Its lightweight, non-sticky texture absorbs quickly without leaving residue, making it ideal for daily scalp care routines.
Perfect for tired, oily, or dry scalps, this ampoule delivers a cooling and refreshing sensation that leaves the scalp feeling clean, comfortable, and revitalized. With continuous use, hair appears healthier, fuller, and more refreshed from root to tip.
At JINAE, we want your order to reach you as quickly and safely as possible!
We aim to get your order to you within 1–3 business days, depending on your location.
Rural addresses may take an extra 2–3 working days.
Evening Express is available in selected areas and we’ll do our best to get it to you the same day (not guaranteed).
Please note: While we do everything we can, we can’t control courier delays.
Please use a physical address (like your home or workplace) where someone can receive your parcel between 9am–5pm weekdays. This helps avoid missed deliveries.
We process orders as quickly as possible during business hours. Once your order is shipped, you’ll receive an email with your tracking link so you can follow your parcel’s journey.
We’ve partnered with most major NZ couriers to deliver your orders nationwide. If you have any delivery issues after dispatch, the courier will be your best point of contact.
We currently only ship within New Zealand.
Our shipping rates are simple and based on your order total:
Standard Shipping
Under $50 (Auckland & metro regions): from $7.00
Under $70 (other regions excluding rural areas): from $7.99
Over $70: FREE (some rural fees may apply)
Rural Delivery: from $12.50 (varies by location)
Evening Express: from $9.00 (varies by location)
If you have any enquiries please contact us via shipping@jinae.co.nz.
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