




Auckland location. Usually ready in 1 hour.
📍 Here’s our address: 8 Cantora Avenue, Northpark, Auckland 2013
🕙 Pickup hours: 10am – 6pm
If you’re on the way, please send us a quick message or give us a call so we can prepare your order for a smooth handover. Thank you!
We’ll have your order dispatched within 24 hours.
Shipping is FREE on orders over $50 in Auckland and metro areas, and over $70 in other regions (excluding rural areas). Standard delivery starts from $7, while rural delivery starts from $10 depending on the location.
We deliver nationwide across New Zealand within 1–3 business days, with rural addresses taking an additional 2–3 days.
Once dispatched, you’ll receive a tracking link to follow your order. Please note that courier delays may occasionally occur.
Melt away makeup and impurities in one luxurious step.
The Heimish All Clean Balm is a fan-favorite Korean cleansing balm that transforms from a silky balm to a light oil and rinses off as a milky emulsion—effortlessly removing heavy makeup, sunscreen, and dirt without irritating your skin or leaving behind a greasy film.
Infused with natural botanical extracts like shea butter, coconut oil, and citrus herb oils, this balm not only deeply cleanses but also soothes, hydrates, and balances your skin. It’s gentle enough for sensitive skin and strong enough to dissolve even waterproof formulas, making it the perfect first step in your double cleansing routine.
Fragrance-free, paraben-free, and packed in a mess-free twist-lid jar with a spatula, the Heimish All Clean Balm is your go-to for a clean, soft, and refreshed face—without the harsh stripping.
Melts away makeup, sunscreen, and excess sebum
Balm-to-oil-to-milk texture rinses clean with no residue
Soothes and hydrates with natural botanical extracts
Gentle on sensitive, dry, or reactive skin
No artificial fragrance, parabens, or mineral oil
Convenient hygienic packaging with spatula included
Scoop a small amount with the spatula and apply to dry face. Gently massage in circular motions to dissolve makeup and impurities. Add water to emulsify and rinse thoroughly. Follow with a water-based cleanser if double cleansing.
Shea Butter – Moisturizes and softens skin
Coconut Extract – Gently removes impurities and hydrates
Citrus Herb Oil – Refreshes and calms tired skin
Tea Tree Leaf Oil – Helps purify pores and soothe acne-prone areas
White Flower Complex – Brightens and nourishes dull skin
All skin types, including sensitive and dry
Waterproof makeup and long-wear sunscreen removal
Daily deep cleansing and gentle pore care
Prepping skin for serums and moisturizers
At JINAE, we want your order to reach you as quickly and safely as possible!
We aim to get your order to you within 1–3 business days, depending on your location.
Rural addresses may take an extra 2–3 working days.
Evening Express is available in selected areas and we’ll do our best to get it to you the same day (not guaranteed).
Please note: While we do everything we can, we can’t control courier delays.
Please use a physical address (like your home or workplace) where someone can receive your parcel between 9am–5pm weekdays. This helps avoid missed deliveries.
We process orders as quickly as possible during business hours. Once your order is shipped, you’ll receive an email with your tracking link so you can follow your parcel’s journey.
We’ve partnered with most major NZ couriers to deliver your orders nationwide. If you have any delivery issues after dispatch, the courier will be your best point of contact.
We currently only ship within New Zealand.
Our shipping rates are simple and based on your order total:
Standard Shipping
Under $50 (Auckland & metro regions): from $7.00
Under $70 (other regions excluding rural areas): from $7.99
Over $70: FREE (some rural fees may apply)
Rural Delivery: from $12.50 (varies by location)
Evening Express: from $9.00 (varies by location)
If you have any enquiries please contact us via shipping@jinae.co.nz.
Removes makeup well. Does not burn my eyes. 👍
Melts off your makeup like butter - amazing product
This is a fantastic cleansing balm. It removes sunscreen and all makeup products very easily. Highly recommend!
I love this product!! WORKS well on sensitive skin
I decided to buy this product after watching a brief review on YouTube, the price is good, removes my all my makeup, I don't feel tight or dry afterwards, the smell is okay not to strong, washes away without leaving a slimy oil slick feeling, I do tend to double cleanse with another product, I have very over the top sensitive skin and this product doesn't give me any problems...I would suggest finding more info on Youtube ....thank you.
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