We’ll have your order dispatched within 24 hours.
We deliver nationwide across New Zealand within 1–3 business days, with rural addresses taking an additional 2–3 days. Evening Express is available in selected areas for same-day delivery (not guaranteed due to possible courier delays).
Shipping is FREE on orders over $70, otherwise standard delivery starts from $7, rural from $14, and Evening Express from $9.
Once dispatched, you’ll receive a tracking link to follow your order. Please note that courier delays may occasionally occur.
Sensitive skin’s new daily essential.
The Dr. Althea 345 Relief Cream is a soothing, barrier-repair moisturizer formulated to calm irritation, reduce redness, and strengthen compromised skin. Powered by a blend of 3 types of hyaluronic acid, 4 centella asiatica-derived ingredients, and 5 ceramides, this cream offers intensive moisture and long-lasting protection for even the most reactive skin types.
With a lightweight, non-greasy texture, it absorbs easily without clogging pores—making it perfect for sensitive, dry, acne-prone, or damaged skin in need of gentle care and deep hydration. Whether you’re recovering from breakouts, over-exfoliation, or skin barrier damage, this cream helps restore balance and comfort—fast.
Triple Hyaluronic Acid provides deep, multi-layer hydration
Centella Asiatica Complex soothes inflammation and boosts healing
5 Ceramides restore and protect the skin barrier
Helps reduce redness, sensitivity, and dehydration
Lightweight and fast-absorbing; great under makeup
Fragrance-free, alcohol-free, and safe for sensitive skin
✔️ Sensitive, reactive, or inflamed skin
✔️ Skin barrier repair after breakouts or treatments
✔️ Dry, flaky, or dehydrated skin
✔️ Daily moisture without heaviness
After cleansing and serum, apply a small amount to face and neck. Gently massage in until fully absorbed. Use morning and night.
At JINAE, we want your order to reach you as quickly and safely as possible!
We aim to get your order to you within 1–3 business days, depending on your location.
Rural addresses may take an extra 2–3 working days.
Evening Express is available in selected areas and we’ll do our best to get it to you the same day (not guaranteed).
Please note: While we do everything we can, we can’t control courier delays.
Please use a physical address (like your home or workplace) where someone can receive your parcel between 9am–5pm weekdays. This helps avoid missed deliveries.
We process orders as quickly as possible during business hours. Once your order is shipped, you’ll receive an email with your tracking link so you can follow your parcel’s journey.
We’ve partnered with most major NZ couriers to deliver your orders nationwide. If you have any delivery issues after dispatch, the courier will be your best point of contact.
We currently only ship within New Zealand.
Our shipping rates are simple and based on your order total:
Standard Shipping
Under $70: from $7.00
Over $70: FREE (some Evening Express Fees apply)
Rural Delivery: from $14.00 (varies by location)
Evening Express: from $9.00 (varies by location)
If you have any enquiries please contact us via jennie.unnie.co@gmail.com.