




Auckland location. Usually ready in 1 hour.
📍 Here’s our address: 8 Cantora Avenue, Northpark, Auckland 2013
🕙 Pickup hours: 10am – 6pm
If you’re on the way, please send us a quick message or give us a call so we can prepare your order for a smooth handover. Thank you!
We’ll have your order dispatched within 24 hours.
Shipping is FREE on orders over $50 in Auckland and metro areas, and over $70 in other regions (excluding rural areas). Standard delivery starts from $7, while rural delivery starts from $10 depending on the location.
We deliver nationwide across New Zealand within 1–3 business days, with rural addresses taking an additional 2–3 days.
Once dispatched, you’ll receive a tracking link to follow your order. Please note that courier delays may occasionally occur.
Discover the iconic first step to healthier-looking skin with Dear Klairs Supple Preparation Facial Toner 180ml, a bestselling Korean toner formulated to replenish hydration, balance the skin's pH, and prepare your complexion for maximum absorption of the skincare products that follow. This nourishing toner helps relieve post-cleansing dryness while leaving skin feeling soft, refreshed, and comfortably hydrated.
Featuring an essence-like texture, the formula glides smoothly onto the skin and absorbs quickly without leaving a sticky residue. Infused with a blend of hydrating and soothing ingredients, it helps improve the skin's moisture balance while promoting a smoother, more radiant complexion. Its gentle formula makes it suitable for everyday use, even on skin that needs extra care and hydration.
Whether used as a single layer or built up using the popular "7 Skin Method," the Supple Preparation Facial Toner delivers lasting moisture that helps your skin stay plump, balanced, and healthy-looking throughout the day. It creates the perfect foundation for serums, ampoules, and moisturizers to perform even more effectively.
Suitable for all skin types, Dear Klairs Supple Preparation Facial Toner is an everyday skincare essential for anyone seeking hydrated, glowing, and well-balanced skin.
At JINAE, we want your order to reach you as quickly and safely as possible!
We aim to get your order to you within 1–3 business days, depending on your location.
Rural addresses may take an extra 2–3 working days.
Evening Express is available in selected areas and we’ll do our best to get it to you the same day (not guaranteed).
Please note: While we do everything we can, we can’t control courier delays.
Please use a physical address (like your home or workplace) where someone can receive your parcel between 9am–5pm weekdays. This helps avoid missed deliveries.
We process orders as quickly as possible during business hours. Once your order is shipped, you’ll receive an email with your tracking link so you can follow your parcel’s journey.
We’ve partnered with most major NZ couriers to deliver your orders nationwide. If you have any delivery issues after dispatch, the courier will be your best point of contact.
We currently only ship within New Zealand.
Our shipping rates are simple and based on your order total:
Standard Shipping
Under $50 (Auckland & metro regions): from $7.00
Under $70 (other regions excluding rural areas): from $7.99
Over $70: FREE (some rural fees may apply)
Rural Delivery: from $12.50 (varies by location)
Evening Express: from $9.00 (varies by location)
If you have any enquiries please contact us via shipping@jinae.co.nz.
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